Support

Email contact@stribe.dental and a person will reply. Please include the email address or mobile number on your account so we can find it.

Back to School has no password. You sign in with a one-time code sent to your email address or mobile number, and you can add a passkey or Face ID afterwards to make it faster.

• The code has not arrived. Give it a minute, then check your spam or junk folder. Codes expire, so request a fresh one rather than reusing an old message.
• Too many attempts. After several wrong codes the account is locked briefly to protect it. Wait a few minutes and request a new code.
• Your email or number has changed. Write to us at contact@stribe.dental and we will move your account, including your CE record, across.

Full alumni access is granted when a certificate of attendance is issued for an Art of Ceramic course. If you attended a course and the content is still locked, email us with the course name and the date you attended.

Your continuing education certificates are on the Certificates screen and can be downloaded at any time. If you need one re-sent, or a detail on it corrected, contact us.

Push notifications are optional and off until you turn them on. We use them for two things only: telling you a certificate has been issued, and telling you your access level has changed. You can turn them off from the Profile screen in the app, or in your device settings, at any time.

Newsletters carry an unsubscribe link at the bottom. Sign-in codes are part of signing in and cannot be switched off while your account exists.

You can delete your account and its data yourself, in the app or on the website. You do not need to contact us first and you do not need to give a reason.

1. Sign in and open the Profile screen.
2. Under Support, tap Help & account deletion, then choose Delete account.
3. Read the summary of what will be removed, then confirm. We send a one-time code to your email address or mobile number to make sure it is really you.
4. Enter the code. Your account is deleted immediately and you are signed out.

Before anything is deleted, we email you a copy of every CE certificate you have earned so your record is not lost. If that email cannot be sent, the deletion stops and nothing is removed.

What is deleted: your profile and contact details, sign-in credentials and passkeys, certificates and course attendance records, saved items and bookmarks, notifications, and any push notification tokens for your devices.

What is kept: discussion threads and replies you posted stay on the platform but are disconnected from you and shown as written by "Deleted member." Deleting them would remove the replies other members wrote underneath. They no longer carry your name, email address, or photo. We also keep the record of CE certificates we issued you, because continuing education credit may need to be verified with a licensing board later.

Deletion is permanent and cannot be undone. If you would rather we did it for you, or you can no longer sign in, email contact@stribe.dental from the address on your account and we will action it.

Full detail is in section 6 of our Privacy Policy.

Privacy Policy · Terms of Service

Stribe Back to School is operated by STRIBE HOLDINGS INC